Internal Sales Administrator
Job Definition
Internal Sales Support responsibility is to increase the existing customer growth for ActionPlas and make sure all aspects of the sales orders meet requirements of the client and the company. We're looking for individuals with meticulous attention to detail, exceptional telephone etiquette, and a passion for building strong customer relationships. Previous experience in a similar role within a fast-paced office setting is preferred, along with a proven track record of success. While this position primarily focuses on technical administration, we provide a clear career path for ambitious individuals who aspire to grow within our company.
Responsibilities
Prepare work to be estimated by gathering proposals, CAD Drawings, specifications and related documents to ensure a smooth process
Calculate costs by analysing labour, material and time requirements
Submit quotations to clients
Resolve client queries
Contribute to team effort
Liaise with external reps as required
Follow up all quotations
Answer inbound calls
Work to the ActionPlas values
Skills
Excellent communication skills
IT skills and knowledge of Microsoft Excel
Attention to detail
Experience working in a fast-paced office environment
Excellent planning skills
Self-motivated and logical
Ability to work under pressure and prioritise
Communication and interpersonal skills
Characteristics
Work under own initiative and remain calm under pressure
Passion for learning
The confidence to speak with customers and build the relationships on a daily basis
The creativity to think outside the box and bring in new ideas